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Original sales receipt must accompany returns.
We accept returns for replacement only. If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for a replacement. Additional requirements for a replacement are:
- within 7 calendar days of the delivery date (after 7 days no returns are allowed)
- must not be a special order or a custom order
Again you MUST contact us within 7 days if you intend to return ANY item back to our store. Items returned to us AFTER 7 days and WITHOUT contacting us will NOT be replaced.
Customer is responsible for all shipping costs if seller is not at fault.